Making It Easier To Schedule Court Reporting And Legal Video Services

As of today, when you call Independent Reporters, you will be greeted by our automated phone attendant and given three options on what you would like to do. This will make it easier for you to directed right to the person that coordinates the services that you wish to schedule.  With having offices in both Calgary and Edmonton, some things were a bit redundant and we needed to streamline things for our clients.  For example, our Edmonton office coordinates all reporter scheduling while the Calgary office coordinates all matters technical. Introducing the new phone system will route our clients right to the person that you need to speak with and provide more immediate service for your requests.

Woman On PhonePressing 1 will likely be the main option you will use. This will take you directly to our staff who will schedule your upcoming court reporting and video conferencing service requests. This is also the same team that can assist you with any transcript questions.

Pressing 3 will take you to the person best able to help you with any technical support areas for video conferencing and legal video services.

While out of order here in the list, pressing 2 takes you to the staff members that handle and coordinate CART and captioning services for clients. For our legal clients, this is best used when you have a hard-of-hearing person that needs realtime accessibility in a proceeding.