Local Edmonton Court Reporting Company Supporting Local Businesses

Local Edmonton Court Reporting Company Supporting Local Businesses

Our Court Reporters Support Other Local Businesses!

Edmonton Independent Reporters is an Alberta-owned court reporting company. We’re not owned by a corporation from the United States, nor are we managed by people who are not from Alberta. We are local and, by being Albertans, we know our strength comes from working with other Alberta companies

Like other businesses in this province we believe that it is important to support businesses in Edmonton and area so that we can continue to prosper once things start to return to the new normal after the COVID-19 pandemic passes. This will only help to ensure we continue to provide the necessary services in our community to keep our local economy moving and strong.

Why Support Local Business?

When any of us buys or uses services from a company in Alberta, we all benefit. Yes, it is sometimes hard because the larger corporations make it more convenient or advertise they have a wider selection, we tend to believe many items cannot be found from a local business. However, in many instances and with a little research, you can likely what you need from a local company. The people that run these businesses are our neighbours, friends, coaches or family members. Why would we not support these people instead of sending your money to an unknown corporate behemoth?

Services That Excel

Since this pandemic has hit, court reporters started to offer services remotely. But did you know that Independent Reporters has been providing lawyers with the capability to take the testimony of witnesses by video connection for over 15 years?

In fact, Independent Reporters may well be the most experienced company in Canada that offers remote questioning. We know how to do this and we’ve been doing it longer than many of the corporate companies have been in business. That experience over the years has helped us to smoothly transition lawyers to quickly allow our clients to move to a remote option of questioning witnesses by video without any issues. Our staff and team have provided video connections to every continent on the planet, except Antarctica. Doing this is nothing new for us. We well understand how these services work and provide support.

Let’s All Support Other Local Edmonton Companies

We asked our court reporters for other local companies that they are buying from at this time and who they will continue to support in the future. IR would like you to consider the same and when you are looking for any products or services, please do think about spending your money with these local businesses.

Local Business Name Type of Business Address Website
Eldor-Wal Court Runners 1200, 10123 99 ST NW
Contemporary Office Interiors Office Furnishings 10406 124 Street NW https://coi.bz/
Milk & Cookies Bake Shop Bakery 5532 Calgary Trail NW
The Colombian Coffee Shop #1, 10340-134 Street NW
Italian Centre Shop Groceries/Food Products 3 locations in Edmonton
Polish Food Centre Groceries/Food Products 10131 Princess Elizabeth Ave NW No website
Polonia Sausage & Deli Groceries/Food Products 10135 Princess Elizabeth Ave NW No website
H & W Produce Groceries/Food Products 5 locations in Edmonton
The Growlery Local Craft Bbeer 40 Airport Road
Sowing Seeds Naturally Natural Facial Products and All-Purpose Spray Cleaner Facebook Only
Rig Hand Distillery Nisku-Based Distillery 2104 8 St, Bay B, Nisku
Evoolution Olive Oil, Vinegar and Salts 10130 104 Street NW

And of course, when you are looking to schedule any upcoming services where you need a court reporter, we ask that you also support Independent Reporters and book a court reporter with us online or by calling us to book court reporting services in Edmonton.

 

Remote Discovery Proceedings Security

Remote Discovery Proceedings Security

What steps does Independent Reporters take to maximize security for remote discovery?

Remote discovery and questioning witnesses that are not present in rooms with counsel and a court reporter are now the current norms during the COVID-19 pandemic. This has raised questions on how Independent Reporters (IR) is providing remote services to clients and reducing concerns for clients using remote video connections? Here’s how!

  • Independent Reporters will have a set login and password protection on all remote discoveries and mediations. Each discovery has it’s own unique ID and password and none of these are recycled.
  • We will always ensure that we provide the session ID and password only to individuals that are needed to attend the remote video discovery. This ensures minimal chance of a party outside of the session having access.
  • All parties are tested in advance with the same session they will use for the upcoming remote questioning.
  • IR uses the “Waiting Room” feature and monitors this so that only participants on the list can join. Participants are held in the waiting room until our administrator confirms attendees, then opens the room.
  • The Chat feature is disabled. This avoids any situation where a malicious link could be shared or comments are sent to parties that they were not intended to receive.
  • We will always have an administrative technician on hand who monitors the platform. This allows us to ensure no one else can gain access.
  • With Chat disabled there is no way to share documents through the Chat functions. Instead, if any exhibits need to be shared, this is done through the Screen Share function. (Ask us how to use this in the training)
  • IR will ALWAYS provide training before and support during the meetings to ensure all parties are comfortable in using the platform.
  • Independent Reporters is always reviewing new security enhancements available with the online platforms we use and ensuring our systems are always up to date.

We currently utilize two platforms for the backbone for IR Connect – Zoom and WebEx. This provides clients with options. While our preference is Zoom as it is more robust, provides better video and audio and is easier to use, WebEx is also available. We recently did a review of traffic and server usage that may be of interest to those that want to better understand how these platforms send data. You can click here to learn more about this report.

And to schedule a court reporter for remote services you can find our online booking pages here. As always the traditional method of giving us a call is also available. Here is how to contact our Calgary and Edmonton offices.

How To Still Depose A Witness During COVID-19 Outbreak

How To Still Depose A Witness During COVID-19 Outbreak

 During this unprecedented time of dealing with COVID-19, we are receiving questions from clients about what they can do to question a witness. Many people do not want to meet and remain in the safety of their trusted office space or remaining at home.

The solution is something that Independent Reporters can assist you with – Remote Questioning. For the time during the COVID-19 outbreak, Independent Reporters will waive our normal video connection fees for these services.

What do you need to do?
First, discuss with the parties that you will arrange a remote questioning using the IR Connect service. Then call us, let us know the dates you need and the parties that will need to be in attendance. This will include other counsel and the witness(es) if they will also be remote.

What equipment do you need?
If you have videoconferencing services at your office, we will work with your IT department to ensure connectivity is not a problem.

If you don’t have any systems in place at your office, no problem. We can provide an encrypted link that will allow you to use your computer, laptop or tablet. You will just need to make sure you have a webcam and speakers. Other parties will need the same.

What platforms will this work with?
We can work with operating systems that include Windows, macOS, Linux, Chromebooks and Android. Our systems also allow for connecting other parties and witnesses with their own devices. This includes desktop PCs, laptops, tablets or smartphones.

What are the costs of these additional services?
There will be no fees billed during the time of the outbreak. We will also waive any fees related to bridging services to connect older proprietary systems.

Why use IR Connect over something I have on my personal computer? 
IR Connect uses broadcast-grade services and encryption. These systems are designed for business and are typically point-to-point versus sharing resources on consumer platforms.

Where will the court reporter be?
Our court reporters can still attend at one of the locations if that is preferred. However, we understand the desire for everyone to minimize contact and, if preferred, the court reporting services will also be provided remotely. Your court reporter will also be on video and take down the testimony as they normally would.

Contact us to learn more or book online to arrange court reporting services for your upcoming discoveries.